Service & Applications Engineer 100%

Innovation, experience and perfection make Posalux one of the world’s leading manufacturers of high-precision industrial machines for mass production.

To strengthen our Customer Service team, we are looking for a:

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Service & Applications Engineer (100%)

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Your activity

• articipate in FATs, then install and commission machines at customer sites through to successful SAT completion
• Diagnose and resolve technical issues remotely or directly on site
• Perform preventive and corrective maintenance operations
• Carry out mechanical, electrical, pneumatic and automation-related troubleshooting
• Provide first-level support for the production launch of new parts, in collaboration with application specialists
• Define spare parts requirements and the operations needed to restore machines to full functionality
• Train customers and agents in the operation and maintenance of equipment
• Ensure technical follow-up of service interventions and coordinate activities with internal teams, including development, production and applications
• Document diagnostics, work performed, parts used and any remaining open issues within service management tools
• Contribute to the continuous improvement of machines, processes and customer support quality
• Travel internationally on a frequent basis, representing approximately 60-80% of the role, primarily within Europe and Asia

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Your profile

• Engineering or technician qualification in Mechatronics, Automation, Electrical Engineering, Mechanical Engineering or an equivalent field
• Minimum of 5 years of proven experience in the installation, commissioning, maintenance and troubleshooting of machine tools and special-purpose machinery
• Strong knowledge of mechanics, electrical engineering, automation and industrial system diagnostics
• Knowledge of CNC systems, industrial networks and Windows environments
• Knowledge of Siemens or Beckhoff PLCs for diagnostics and troubleshooting; programming skills are considered an asset
• Ability to read mechanical drawings as well as electrical and pneumatic schematics
• Professional proficiency in French and English; any additional language is an advantage
• Ability to work independently with a structured, analytical and organized approach
• Strong customer focus and ability to work effectively in a demanding international environment
• Availability and flexibility for frequent international travel
• Valid driving licence

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Your benefits

• Flexible working hours
• 5 weeks of vacation
• Possibility of home-office
• Free parking spaces
• Discounts with various partners