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Service & Application Engineer

Commission, support, and fine-tune advanced mechanical, laser, and EDM micromachining equipments for global customers who expect nothing less than precision excellence!

Your activity

Reporting to our Customer Service Department, you will:

  • Install and commission new machines by carrying out FAT & SAT
  • Diagnose and resolve technical issues remotely or on site at our customers' premises
  • Support new customer applications for the start-up of new parts in production
  • Carry out machine repairs (mechanical, electrical, hydraulic)
  • Centralise requests from strategic customers and monitor progress with internal teams (development, production, applications)
  • Optimise department processes and contribute to the continuous improvement of customer support
  • Define spare parts and maintenance operations, train customers and distribution agents
  • Travel frequently (60 to 80% of the time), mainly in Europe and Asia, for commissioning, troubleshooting and training

Your profile

  • Experienced engineer or technician (CFC with additional training)
  • Minimum 5 years' experience in the field of machine tools or specialised machinery
  • Solid knowledge of mechatronics, automation/programming and mechanics
  • Knowledge of PLC (SIEMENS/BECKHOFF) an asset
  • Languages: French (C2), English (C1), any other language an asset
  • Rigorous, analytical and excellent organisational skills
  • Good interpersonal skills, a taste for customer service and demanding technical environments

Your benefits

  • Flexible working hours
  • 5 weeks of holiday and 2 additional weeks of daily catch-up time
  • Option to work from home
  • Free parking spaces
  • Discounts with several partners

If you are looking for a new challenge in which your creativity and innovative spirit will enable you to make a difference, and if you want to work on high-tech products as part of a versatile and expert team, send us your complete application (CV, covering letter, work certificates and diplomas) via Jobup.ch or :

Posalux SA, Ressources Humaines, Mrs Stefania Di Renzo, Rue Fritz-Oppliger 18, Case postale 6075, 2500 Bienne 6, 032 344 77 78, sdirenzo@posalux.ch

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